The event occurred in china.It was reported that after the ecmo was turned on and the rotaflow console was running for a period of time, the monitored flow rate on the device was gradually decreased.The device was exchange during treatment with another device.No harm to any person has been reported.The rotaflow console with s/n (b)(6) was investigated by a getinge field service technician and during the investigation the technician was able to reproduce the reported failure and the lemo rfd master connector (article number 701034666) has been replaced.After the replacement a functional test was performed and the device is working as intended.The device is back in use.The event occurred in china.It was reported that after the ecmo was turned on and the rotaflow console was running for a period of time, the monitored flow rate on the device was gradually decreased.The device was exchange during treatment with another device.No harm to any person has been reported.The rotaflow console with s/n (b)(6) was investigated by a getinge field service technician and during the investigation the technician was able to reproduce the reported failure and the lemo rfd master connector (article number 701034666) has been replaced.After the replacement a functional test was performed and the device is working as intended.The device is back in use.A similar complaint was investigated for the reported failure in getinge life-cycle-engineering (lce).The reported failure was caused most probably by a defective shielding in the coaxial cables which transmitted the ultrasonic signals to the flow measurement.Based on these investigation results the reported failure "flow rate incorrect (lemo master connector)" could be confirmed.The review of the non-conformities was performed on 2023-02-20 and during the period of 2020-09-14 to 2023-02-20 does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.The rotaflow console in question was produced in 2020-09-14.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.Based on these investigation results the reported failure "flow rate incorrect (lemo master connector)" could be confirmed.The review of the non-conformities was performed on 2023-02-20 and during the period of 2020-09-14 to 2023-02-20 does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.The rotaflow console in question was produced in 2020-09-14.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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