| Model Number |
A20710A |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/26/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device was returned to olympus and the customer¿s complaint was confirmed.This complaint is most likely the result of a broken jaw insert caused by excessive force.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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Event or Problem Description
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The customer reported to olympus that the jaws would not open during the procedure.There were no reports of patient harm associated with this event.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 2 years since the subject device was manufactured.Based on the results of the investigation, it is likely the reported jaw issue occurred due to excessive force.However, a definitive root cause could not be determined.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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