Zimmerbiomet complaint number (b)(4).Patient identifier unknown / not provided.Age and date of birth unknown / not provided.Patient sex unknown / not provided.Weight unknown / not provided.Brand name unknown / not provided.Catalog and lot number unknown / not provided.Ifnt410, full osseotite tapered certain implant 4 x 10mm/ lot number: 2017041336 pma/510(k) number not available.It is unknown at this time if the device will be returned for analysis; however, an investigation of the reported event is in progress.Once the investigation has been completed, a follow-up mdr will be submitted.
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One (1) unknown driver was not returned for investigation.Device malfunction could not be verified for the unknown driver.However, there is no existing nonconformance/capa/hhe/d/ie/product holds against the reported device that could cause or contribute to the reported event.Zimvie quality management system (qms) has controls in place to ensure the distribution of conforming product.Therefore, based on the available information, the products were likely within specifications and likely conforming when they left zimvie.Dhr, sterilization, and complaint history review could not be performed, as the subject item/lot number associated with the reported product is not available.Zimvie quality management system (qms) has controls in place to prevent the distribution of non-conforming product and ensure the product is within specifications.A definitive root cause could not be identified.However, based on the investigation and risk file review, the most likely cause determined from the investigation was missing or confusing instructions for use, the implant was not transferred from sterile environment to patient in accordance with ifu or the driver was unable to retain implant.No further investigation and no immediate capa/hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.H3 other text : no item/lot# and no product was returned.
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