Based on the investigation, the reported sensor inaccuracy at the time of the event could not be confirmed as there was no fingerstick measurement performed by the user at the time.However, it was observed that there was transient noise in the optical channel around the time of the event, likely impacted by the condition of the hydrogel, though unclear, at the time 'in-vivo'.After the reported event, there were four repeated suspicious calibration entries which led to a sensor suspend phase, during which the system recalibrated its glucose calculation algorithm while the sensor readings were blinded to the user for 6 hours.After the sensor suspend phase, the system re-started the initialization phase and recovered from the transient noise in the optical channel.The system started displaying better agreement between the sensor readings and fingerstick measurements, and began to perform within expectations.Per case information, user wasn't feeling symptoms, but self-treated by eating something and drinking milk.Per dms, user is currently using the system with up-to-date information, and the current system performance is within expectations.No further resolution was found necessary for this complaint.H3.Device evaluated by manufacturer? yes.H6.Investigation findings updated to 114.H6.Investigation conclusions updated to 4315.
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