|
To address this issue promptly and provide accurate results to the customer, as well as to facilitate further investigation, the genomic dna sample (b)(4) was sent to grifols laboratory solutions ((b)(6), tx) for sequencing of lu gene (dna sequencing of lu exons 1 to 15).The variant lu: c.1615a>g was detected, and the predicted phenotype was lua-, which contrasted with the first result of id core xt.The result of the sample was confirmed to be lua-.The following sources of information have been reviewed as part of the root cause investigation to determine whether the reported event could be attributed to id core xt device.A) review of device history record of id core xt lot 0203000026 used by the customer in the reported event.A review of the device history record of id core xt lot 0203000026 was performed, which confirmed that no incidents were reported during the production process that could be in relation the reported event.Likewise, quality control (qc) records for the lots released did not show incidents and all tests performed met the acceptance criteria.Specifically, lot release qc results for probe set 48 cluster 3, corresponding to lua- phenotype for id core xt lot 0203000026 were reviewed and no deviations were detected.A total of (b)(6) reference genomic samples with lua- phenotype were included in the lot-release qc panels of id core xt lot 0203000026.All qc results were correct, and all lua- reference samples were correctly detected as lua- phenotype.B) verification of retain samples on (b)(6) 2023, the retain sample kit of id core xt lot 0203000026 has been analyzed according to progenika's stability program requirements, which include the correct typing of several replicates of lua- reference samples.The product is stable at the analyzed time point (14 months), complying with all the acceptance criteria.This further confirms that the performance of id core xt product remains uncompromised.C) review of customer's raw data on (b)(6) 2023, progenika's product development and support (pd&s) team received and assessed the raw data provided by the customer.The original run processed on (b)(6) 2023 by the customer included a negative control, two id core controls 1 & 2, 92 genomic dna samples and the sample (b)(4).All controls produced the expected results and the remaining samples yielded valid result with satisfactory medium fluorescence intensities (mfis) () and ratios (mfi of lub probe devided by the sum of mfi of lub and lua probes).All samples of the run were processed using the same reagent vials.A reagent lot-specific issue was ruled out.According to this information, the performance of id core xt lot 0203000026 is not compromised, so the event is not attributable to the device.A review of the customer´s data for sample (b)(4) showed a weaker than average signal for lub probe (1217).The signal of the remaining id core xt blood groups was correct with good discrimination.The average signal of lu (a-, b+) samples in this run was 2034 for lua probe (background) and 7290 for lub probe.The slightly low signal difference between lua and lub probes of sample (b)(4) (1217 and 826 respectively) was mis-interpreted by the id core xt analysis software as lua+lub+ instead of lua- and lub+.The potential causes of this behavior seemed to be related either to the sample quality or sample processing (equipment or analytical method).Therefore, further investigation steps were focused on these two aspects.Firstly, related with sample quality, the dna sample (b)(4) quality parameters (quantity and purity) were reviewed and found to be acceptable (conc.51 ng/ul, a260/280: 1.88).Thus, a sample quality issue was ruled out.Secondly, related with sample processing, information from other complaints received from the same customer, (b)(6) center, and related with this same issue that were reported during the investigation, was reviewed.The review of customer raw data (luminex output files) showed that all the samples with incorrect lua+ result, including sample (b)(4), were located in the outer row h of the 96-well plate.The average signal for lutheran probes of samples located in row h was almost 50% lower than that of samples located in the middle of the plate (row d as reference).The signal of probes for the other blood groups was only slightly affected by the position on the pcr plate but produced correct calls.Given that lutheran is the most susceptible id core xt blood group to suboptimal assay conditions, this observation indicates that suboptimal pcr amplification conditions were specifically affecting the outer row h of the 96-well plate.In this regard, the non-uniformity of the thermal cycler temperature across the block, due to either a defective equipment or to the use of damaged compression pads to cover the 96-well plate during the amplification and/or the hybridization, or partial evaporation during the amplification are most likely the root causes of the observed discordant results.Complaint code run date id core xt lot sample id 96-well plate position lua predicted result re22/016 (b)(6)2021 0203000023 (b)(4) h8 lua+ (b)(6)2022 0203000026 (b)(4) f9 lua- (b)(6)2022 0203000026 (b)(4) a2 lua- re22/021 1(b)(6)2021 0203000023 (b)(4) b7 lua- (b)(6)2022 0203000026 (b)(4) h11 lua+ (b)(6)2022 0203000026 (b)(4) b2 lua- re22/027 (b)(6)2022 0203000024 (b)(4) f5 lua- (b)(6)2022 0203000026 (b)(4) h1 lua+ re22/028 (b)(6)2022 0203000026 (b)(4) f8 lua- (b)(6)2022 0203000026 (b)(4) h12 lua+ re22/029 (b)(6)2022 0203000025 (b)(4) f11 lua- (b)(6)2022 0203000026 (b)(4) h12 lua+ re23/002 (b)(6)2022 0203000026 (b)(4) h1 lua+ (b)(6)2023 0203000026 (b)(4) d12 lua- re23/003 (b)(6)2022 0203000026 (b)(4) h8 lua+ (b)(6)2023 0203000026 (b)(4) d12 lua- re23/004 (b)(6) 2023 0203000026 (b)(4) h1 lua+ (b)(6)2023 0203000026 (b)(4) g4 lua- d) review of internal nonconformities that could be related to this event.During the review of internal nonconformities, one nonconformity (nc19/021) related to this matter was identified.The nonconformity nc19/021 from 2019 consisted in a "no call" result in probe set 48, corresponding to lua phenotype in a sample located in the outer row h of the 96-well plate during lot-release qc of id core xt lot 0203000018.A thorough investigation revealed that the cause of the nonconformity was a malfunctioning heater lid of the thermal cycler.The issue was resolved by replacing the heater lid.E) on-site visit to the customer a grifols support specialist scheduled an on-site technical visit to check the equipment used and to review the sample processing steps.The on-site visit took place on (b)(6) 2023.The conclusions to highlight derived from the visit are: · related to equipment: · all equipment met the requirements for qualification, calibration, and maintenance (pipettes/ thermal cycler/ luminex).· the customer does not maintain traceability of equipment (thermal cyclers) used for sample processing, making it impossible to establish any potential connections with the reported events.· related to processing, three deviations were detected: · the microamp optical film compression pads had not been replaced recently.The id core xt package insert includes a warning (section 3 warning and cautions) stating: "the compression pad should maintain performance for a minimum of (b)(4) runs.It is important to examine the pad before each run specifically after more than 20 uses, as deteriorated compression pads may lead to evaporation and failed reactions".· one of the operators used two microamp optical film compression pads in amplification step instead of one, contrary to the instructions specified in the id core xt package insert.· one of the operators did not perform the spin-down step of the 96-well plate required as stated in the id core xt package insert.In summary, the on-site visit highlighted the need for further evidence collection to determine if any specific thermal cycler is involved in the reported event.Additionally, deviations from the analytical process, as indicated in the id core xt package insert, were observed that may be related to the event.F) review of (b)(6) center thermal cyclers performance based on the above results, our investigation led us to initially suspect that the issue might be the thermal cycler's improper performance.However, on (b)(6) 2023, the customer conducted a performance qualification (pq) of their thermal cyclers following progenika´s protocol (pq).All results met the expected specifications, indicating that the thermal cyclers performance is not the cause of the problem.Conclusion the conducted investigations have confirmed the correct performance of id core xt product.No issues or deviations have been identified concerning the qc and manufacturing processes, sample quality or the instruments used for processing.Although the root cause of the issue remains unknown, it could be related to processing deviation.Since the technical on-site visit on (b)(6) 2023, no additional complaints related to this issue have been received, indicating that the problem has been solved.
|