It was reported that during use of the pump, it was alarming no disposable, pump won't run.The patient reported that she was on hold for a long time (about 45 minutes) and started to feel a little light headed so she mixed a new cassette and switched to a backup pump which resolved the problem.Per information provided, the infusion contained remodulin.No medical or surgical intervention was reported.
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This remediation mdr was generated under protocol b10010116, as a result of warning letter (b)(4).No problems or issues were identified during this device history review.A product sample was received for evaluation.Visual inspection revealed the tamper seals and labels were intact.Performed functional check and visual inspection of the pump.While running the pump with customer's returned program, the reported problem could not be duplicated.Root cause of the reported issue is unknown.However, it was recommended that the downstream occlusion sensor be replaced due to the no disposable alarm messages were found in the pump's event history logs after starting.
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