| Model Number |
18266 |
| Medical Device Problem Code |
Low Readings (2460)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/01/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported the device showing low reading on 5% co2.No consequences or impact to patient were reported.
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Additional Manufacturer Narrative
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Attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.Initial reporter zip code exceeded the maximum allowable characters, zip code is as follows: (b)(6).Initial reporter phone number exceeded maximum allowable digits, phone number is as follows: (b)(6).
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Event or Problem Description
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The customer reported the device showing low reading on 5% co2.No consequences or impact to patient were reported.
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Additional Manufacturer Narrative
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Additional manufacuring narrative: other, other text: the returned device was evaluated.The emma measured outside of the specification range for co2 measurements because it was not zeroed out as part of the preventative maintenance.Once the zeroing procedure was completed, the measured value was within the specified range.Initial reporter zip code exceeded the maximum allowable characters, zip code is as follows: (b)(6).Initial reporter phone number exceeded maximum allowable digits, phone number is as follows: (b)(6).
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Search Alerts/Recalls
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