Further follow up with the customer is ongoing to obtain further clarity on the nature of the complaint; at the time of this report, it is determined based on information available the adverse event is related to surgical technique and surgeon preference for positioning of the device.Patient information has been requested but not yet received at the time of this report.If further information is received, a supplemental report will be filed.
|
A device tracking card for a patient, serial number (b)(4) and implant date of (b)(6) 2023, was received on 06 february 2023.Patient's name was in the intera device tracking system had been previously implanted with sn (b)(4) on (b)(6) 2022.Therefore, it is determined that a revision surgery was performed.No additional information was supplied by the hospital in advance or at the time of the revision.Further out reach to the hospital after receipt of the card was conducted, and it was stated by the hospital that "[the surgeon] couldn't get the original device adjusted the way he wanted so he replaced it with a new one.Nothing was wrong with the original device." further details were not provided.
|