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| Model Number |
08.501.001.01S |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/08/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that on (b)(6) 2023, the reps are filing a complaint about sternal zipfix implants that did not lock properly during a customer demonstration today.No patient was involved.Reps have two of the three in their possession.The other was put into a sharps bin and was unable to be recovered.All three handled in the same manner.The teeth did not engage with the tie, and slid passively.This complaint involves three (3) devices.This report is for one (1) sternal zipfix with needle sterile.This is report 1 of 3 for complaint (b)(4).
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Reporter is a j&j sales representative.Device available for evaluation: complainant part is not expected to be returned for manufacturer review/investigation.Investigation summary: it was reported that on (b)(6) 2023, the reps are filing a complaint about sternal zipfix implants that did not lock properly during a customer demonstration today.No patient was involved.Reps have two of the three in their possession.The other was put into a sharps bin and was unable to be recovered.All three handled in the same manner.The teeth did not engage with the tie, and slid passively.This complaint involves three (3) devices.The photo was returned to depuy synthes for evaluation.The depuy synthes team conducted a visual inspection of the returned device from attachment.Visual analysis of the photo revealed that the sternal zipfix with needle sterile is not visible in the evidence provided, only the outer box from the original packaging is shown.Therefore, complaint condition cannot be confirmed.As the device was not returned, an as-received condition could not be assessed, and a dimensional inspection and document/specification review were not completed.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.The overall complaint was not confirmed for the sternal zipfix with needle sterile.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: a device history record (dhr) review was not conducted as manufacturing records related to the provided lot number were not available.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: h3, h6: the device was received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.If information is obtained that was not available for this medwatch, a follow-up medwatch will be filed as appropriate.
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Additional narrative: h3, h4, h6 investigation summary: only the box of the product was returned to depuy synthes for evaluation.The depuy synthes team conducted its visual inspection.Visual analysis of the returned box revealed that the sternal zipfix with needle sterile was missing.As per the event description, the actual device was discarded, the box arrived opened but had nothing wrong with it.A dimensional inspection and/or functional test were not able to be performed because the device was not returned for investigation.The complaint condition was not able to be replicated.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.The overall complaint was not confirmed as the sternal zipfix with needle sterile was not returned.Therefore, its condition could not be observed.There is not enough evidence to determine that the condition described in the event description could or could not contribute to the complained device issue.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Drawing/specifications reviewed? yes, reviewed.Dimensional inspection: n/a.Device history: product code: 08.501.001.01s, lot number: 2l73904, manufacturing site: jabil bettlach, release to warehouse date: 18/01/2019, expiry date: 31/12/2023.A manufacturing record evaluation was performed for the finished device lot and no non-conformance was identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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