Model Number N/A |
Device Problems
Improper or Incorrect Procedure or Method (2017); Failure to Deliver (2338); Device Handling Problem (3265)
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Patient Problem
Hyperglycemia (1905)
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Event Type
Injury
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Event Description
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Event verbatim [preferred term] (related symptoms if any separated by commas).Blood glucose was high.The post-prandial blood glucose was 20-30 mmol/l [hyperglycaemia].The patient could push the product during use, but no medication came out [device delivery system issue].The patient did not follow the handling instructions [wrong technique in device usage process].Needle attached to the pen in between injections [product storage error].Case description: this serious spontaneous case from china was reported by a consumer as "blood glucose was high.The post-prandial blood glucose was 20-30 mmol/l(postprandial hyperglycaemia)" with an unspecified onset date, "the patient could push the product during use, but no medication came out(failure of delivery by device)" with an unspecified onset date, "the patient did not follow the handling instructions(wrong technique in device usage process)" with an unspecified onset date, "needle attached to the pen in between injections(device stored with needle attached)" with an unspecified onset date, and concerned a 65 years old male patient who was treated with novopen 5 (insulin delivery device) from unknown start date for "device therapy", patient's height: 159 cm.Patient's weight: 75 kg.Patient's bmi: 29.666548.Dosage regimens: novopen 5: current condition: type 2 diabetes mellitus.Concomitant products included - novolin 30r penfill(insulin human) suspension for injection, 100 iu/ml , metformin.On an unspecified date((b)(6) 2023), patient started the to use novopen 5 and could push the product during use, but no medication came out.The patient did not follow the handling instructions.The blood glucose was high, the post-prandial blood glucose was reported as 20-30 mmol/l.The patient thought there was a problem with the pen and requested to replace the pen.The pen was replaced with a new one.Patient reuses the needle some time and leave the needle attached to the pen in between injections.Patient determined the dose by the scale on the novopen.Patient had a possible of change in diet or exercise and did not feel the force needed to inject different from normal.The medication was just shaken between the angle of a and b and stored in refrigerator.Batch numbers: novopen 5: lvg2v22.Action taken to novopen 5 was not reported.The outcome for the event "blood glucose was high.The post-prandial blood glucose was 20-30 mmol/l(postprandial hyperglycaemia)" was not reported.The outcome for the event "the patient could push the product during use, but no medication came out(failure of delivery by device)" was not reported.The outcome for the event "the patient did not follow the handling instructions(wrong technique in device usage process)" was not reported.The outcome for the event "needle attached to the pen in between injections(device stored with needle attached)" was not reported."this report is for a foreign device that is assessed as "similar" to us marketed novopen echo".
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Event Description
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Case description: since last submission, the case has been updated with the following: eu/ca tab (final report date was updated) on 05-apr-2023, the final report date has been updated since investigation results and imdrf codes of novopen 5 are still under investigation.
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Event Description
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Case description: investigation results: novopen® 5, batch number: lvg2v22 a visual examination of the returned product was performed.The electronic register was checked.No remarks.Visual examination and functional testing were performed.The returned device was found to function normally.When using a new needle there is no problem in using the device.The dose accuracy was measured by weighing using a random cartridge.The results were found to comply with specifications.During examination of the product, no irregularities related to the complaint were detected.Since last submission, the case has been updated with the following: malfunction updated to no investigation results added.Annex b, d, d, g codes added narrative updated accordingly final manufacturer's comment: 25-may-2023: the suspected device novopen 5 has been returned to novo nordisk and investigation of the device showed that it was working in accordance to specifications.Since no faults were found on the returned device and only very limited information regarding the patients handling of the suspected device is reported in the case, it is not possible to elucidate a clear root cause for the experienced adverse event of hyperglycaemia.However, elderly age of the patient (65 years) , needle reusage and dietary change is a significant confounding factor that could have contributed to hyperglycaemia.This report is for a foreign device that is assessed as "similar" to us marketed novopen echo h3 continued: evaluation summary novopen® 5, batch number: lvg2v22 a visual examination of the returned product was performed.The electronic register was checked.No remarks.Visual examination and functional testing were performed.The returned device was found to function normally.When using a new needle there is no problem in using the device.The dose accuracy was measured by weighing using a random cartridge.The results were found to comply with specifications.During examination of the product, no irregularities related to the complaint were detected.
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Search Alerts/Recalls
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