One opened probe was received with a tip protector, in a tray.The returned sample was visually inspected and found to be non-conforming with no adhesive observed on the needle holder at the needle holder / stiffener bond area.The sample was then functionally tested for actuation and aspiration.No vibration was observed during testing.During the actuation test, the needle/stiffener assembly pulled out of the needle holder.Cut testing was unable to be performed due to the needle/stiffener assembly pulling out of the needle holder.The probe sample was disassembled and the components inspected.Nominal wear was observed on the inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Gouge marks were observed at a couple locations along the inner cutter.Presence of adhesive was observed at one location on the stiffener sleeve.A review of the device history record traceable to the lot number obtained from the device¿s radio frequency identification (rfid) tag indicates that the product was processed and released according to the product¿s acceptance criteria.The evaluation indicated that the needle/stiffener assembly was detached from the needle holder.The reported actuation failure was unable to be confirmed as the actuation test, as well as the cut test, was unable to be performed due to the detachment.The reported vibration was not confirmed, however, the component detachment could have caused the needle to vibrate at the time the reported event was observed.The root cause for the component detachment is the adhesive bond failure which caused the needle assembly to detach from the rest of the probe assembly.How and when the adhesive bond failed cannot be determined, however a manufacturing related root cause cannot be ruled out.A non-conformance investigation was initiated in order to investigate the root cause of the component detachment.No additional action was taken by the manufacturing site since the reported vibration was not confirmed and the reported actuation failure could no be confirmed.All probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.The manufacturer internal reference number is: (b)(4).
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