| Catalog Number |
08058687190 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/03/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer performed reagent carryover check and precision check and both checks passed.A general reagent problem was ruled out because qc results were acceptable.The investigation determined the issue is consistent with incorrect pre-analytic sample handling.No product problem was found.
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Event or Problem Description
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We received an allegation of questionable results for 1 patient's sample tested with the trigl assay on cobas pro c 503 analytical unit serial number (b)(4).On (b)(6) 2023 at 8:27 a.M.The customer ran 1 patient's sample and initially resulted in trigl value of 266 mg/dl.The result was reported to the physician but it did not correlate with the patient's clinical picture so he asked to retest the sample again.On the same day at 10:45 a.M.The patient's sample was repeated from the same primary tube and on the same analyzer and resulted in trigl value of 143 mg/dl.Later in the day, the patient's sample was repeated but this time on another c503 module, and resulted in trigl value of 144 mg/dl.
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Search Alerts/Recalls
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