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The manufacturer was made aware of a product complaint on 2/15/2023.It was reported that the distal hex tip of two system screwdrivers malfunctioned during a surgical procedure and were requested to be replaced.A return authorization was issued for return of the complaint instruments, which as of 3/08/2023 have not been received at the manufacturer for complaint assessment.No additional information was initially available, and requests for relevant compliant incident information and return of the complaint instruments were made on 2/15/2023, 2/21/2023, 2/27/2023, 3/02/2023, 3/06/2023, and 3/07/2023.
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