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The customer observed a false positive architect stat troponin-i result generated on the architect i1000sr processing module for one patient.The customer reported the patient was admitted to the hospital for close monitoring.The following results were provided: (customer provided normal reference range 0.0-0.03 ng/ml), on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) initial sample result = 0.084 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) redraw result = 0 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) second redraw result = 0 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) 3350 unable to process test, aspiration error, on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) 0.002 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) 0 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) 0.008 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn:(b)(4) 0 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) 0 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn:(b)(4) 0.014 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn: (b)(4) 0 ng/ml, on (b)(6) 2023, sid: (b)(6), (sn:(b)(4) 0 ng/ml.No impact to patient management was reported.
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A review of the instrument logs found the following error codes were generated around the time the sample in question was processed: 0302 unable to process test, hardware failure or the user pressed stop.3350 unable to process test, aspiration error for (pipetter) at (sh sample).3368 aspiration error on liquid level sense board (0), shape conform score.The customer calibrated the sample probe as instructed/suggested to resolve the issue.The sample arc, probe was deemed the likely cause for the false elevated troponin results.Labeling was reviewed and provides adequate information regarding the troubleshooting of erratic/discrepant results.The instrument service history review revealed no additional service tickets associated with discrepant/erratic results.A review of historical data found no non-conformances related to the current complaint.A review of tracking and trending for the arc, probe did not identify any trends.A review of the scorecard identified no similar issues related to the architect i1000sr or likely cause parts as described.Based on the investigation, no systemic issue or deficiency for the architect i1000sr processing module, sn (b)(6) or arc, probe was identified.All available patient information was included.Additional patient details are not available.
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