| Catalog Number |
03183734190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/20/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Quality control results were within specifications.The customer performed precision testing which was within specifications.The investigation is ongoing.
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Event or Problem Description
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The initial reporter stated they received discrepant results for one patient sample tested with the tp2 (total protein gen.2) assay on a cobas 8000 cobas c 502 module, serial number (b)(6).The sample initially resulted in a tp2 value of 0.02 g/dl.On (b)(6) 2023, the sample was repeated two times, resulting in tp2 values of 6.27 g/dl and 6.20 g/dl.No questionable result was reported outside of the laboratory.
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Additional Manufacturer Narrative
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The field service engineer checked the sample probe and the water level of the sample probe washing.No issues were found.The issue did not re-occur.The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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