| Model Number |
9125E |
| Medical Device Problem Code |
Mechanical Jam (2983)
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| Health Effect - Clinical Code |
Loss of Range of Motion (2032)
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| Date of Event |
11/17/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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On 24th february, 2023 getinge received the information about the event which was related to the manual trolley used with the 91e-series washer disinfector.The event occurred on (b)(6) 2022.As it was stated staff member was unloading the cart on the clean side.The wheels of the cart turned sideways inside the washer disinfector and the staff member had to pull harder to get the cart out.The injury occurred when the wash cart was maximally loaded.The medical intervention was provided and the 2 days of sick leave was needed.Additionally, the operator activities at work and at home from (b)(6) 2022 to (b)(6) 2022 have been modified to avoid temporary and complete disable from the regular work for the designated time: cannot reach above right shoulder, cannot make repetitive movements with the right hand.As additional restrictions were defined: no use of right arm/ hand, no lifting and the need of use the sling.So far, there is no further information about health condition provided.Based on the available information we decided to report the issue in abundance of caution as we cannot confirm that similar events could not contributed to the serious injury if reoccur.
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Additional Manufacturer Narrative
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Additional information will be provided following the conclusion of the investigation.Device not returned to the manufacturer.
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Event or Problem Description
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Manufacturer's reference number: (b)(6).
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Additional Manufacturer Narrative
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On 24th february 2023 getinge received the information about the event which was related to the manual trolley used with the 91e-series washer disinfector with the model's name 9125e and serial number: (b)(6) (manufactured on 9th december 2019).The event occurred on 17th november 2022.As it was stated staff member was unloading the cart on the clean side.The wheels of the cart turned sideways inside the washer disinfector and the staff member had to pull harder to get the cart out.The incident occurred when the wash cart was maximally loaded.The medical intervention was provided and the 2 days of sick leave was needed.Trend review of customer product complaints with the same issue involved on this type of devices reported within the last 5 years was performed but did not provide any signals that would warrant further scrutiny.During the investigation, it was established that the issue with the cartwheels made it difficult to move a fully loaded wash cart, leading to staff needing to use additional force to move it.The wheels were used within their specifications and intended use area, but they still failed during the operating process.Based on the information received, the most probable root cause is considered to be the failure of part from the supplier.User manual 6001855402 rev.L has been updated with information on how the wheels needs to be placed to make the unloading easier.The customer has been informed not to overload the cart.At the time of the event occurrence the device was directly involved and failed to meet its specifications.However, none of the provided information indicates that upon the event occurrence the device was being used for patient treatment or diagnosis.We believe that devices in the market are performing correctly overall.Given the circumstances and the fact that there is no apparent trend in complaints of this nature, we shall continue to monitor the customer experiences with the devices for any future information.
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Search Alerts/Recalls
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