| Model Number |
366560 |
| Medical Device Problem Code |
Device Ingredient or Reagent Problem (2910)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/02/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Initial reporter state: address information was not able to be obtained, therefore, nj was used as a place holder.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that during use with 3 bd vacutainer® buffered sodium citrate (9nc) blood collection tubes the samples were clotting.Samples were recollected.The following information was provided by the initial reporter: customer states samples are clotting.
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Additional Manufacturer Narrative
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H.6.Investigation summary: bd had not received samples or photos for evaluation.Therefore, retention samples of the incident lot were selected from bd inventory for evaluation and upon completion, no issues relating to clotting were observed.No difficulties were encountered during blood collection and all tubes appeared to exhibit proper fill.Bd was unable to confirm the customer¿s indicated failure mode, clotting, because the defect was not evident in the testing of the complaint lot samples.Laboratory analysis of retain and control samples demonstrated clinically acceptable performance for all visual observations evaluated.The citrate tubes performed as expected.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint is unable to be confirmed for the indicated failure mode clotting.Bd was not able to identify a root cause for the indicated failure mode.Factors that may contribute to clotting were evaluated through a clinical study to verify the design of the device met it¿s intended use.The result of the study showed that the device performed as expected and we were unable to determine any external contributor to this reported issue.H3 other text : see h.10.
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Event or Problem Description
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It was reported that during use with 3 bd vacutainer® buffered sodium citrate (9nc) blood collection tubes the samples were clotting.Samples were recollected.The following information was provided by the initial reporter: customer states samples are clotting.
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Search Alerts/Recalls
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