The phacoemulsification handpiece was returned and during functional testing, the phaco handpiece exhibited a failure mode related to phacoemulsification performance issues, elevated shell temperature, system message (sm) [tune failed loose tip] and/or sm [u/s hp failure handpiece voltage low (short circuit)].A closed electrical circuit was confirmed using a resistance test box.These findings are consistent with the investigation performed and the root cause is attributed to piezoelectric crystals within the phaco handpiece having a high dissipation factor, causing fusion and/or shorting.Additionally, excessive application of loctite during phaco handpiece assembly was identified as a contributing factor.The root cause of the reported event can be attributed to the fusing of the crystal stack causing an electrical short circuit between the high and low electrodes.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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