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Catalog Number 300100413 |
Device Problem
Inaccurate Flow Rate (1249)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/16/2023 |
Event Type
malfunction
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Event Description
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The event involved a plum 360 infusion pump.It was reported that at 23:01 a nurse sent an order for diltiazem to the pump.Shortly after, the bag was found empty with the patient receiving the entire bag in mere minutes.The screen of the pump showed the prior programming from hours earlier.The reporter stated that he could not replicate how the pump could receive programming, reject it, and still retain the prior programming from before it was last powered off.At 23:01 the prior programming had drug library settings that would allow the new programming to interrupt it.There was patient involvement, there was patient harm or adverse event reported and there was delay in therapy.
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Manufacturer Narrative
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The device is not available for investigation.However, device logs will be evaluated, but the evaluation is not yet complete.
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Manufacturer Narrative
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Since the device was not returned to the service hub for analysis and evaluation, no visual inspection and functional testing were performed to determine if the device had a role in the adverse event.Engineering evaluates the pump performed correctly per design.The auto program was rejected automatically by the pump due to the auto programmed drug being defined as non-interruptible while there was a programmed piggyback infusion defined on line b.This rejection was correct as per the plum design requirements.The clinician pressed [start] following the ap auto-rejection which had the effect of restarting the existing (iv fluid bolus @ 500 ml/hr) line a program, instead of the rejected (diltiazem at 50 ml/hr) auto program.This was correct pump behavior as the ap had been rejected.The pump delivered accurately as programmed within design tolerance.Engineering evaluates the probable cause of the bag running dry was user error: specifically, the clinician having loaded a 100 ml bag of diltiazem (less priming volume) and then restarting the program for iv fluid bolus.The customer is aware of the cause and has confirmed satisfaction with the explanation and resolution.
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Search Alerts/Recalls
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