| Model Number |
441007 |
| Medical Device Problem Code |
False Negative Result (1225)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/06/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that bd epicenter¿ single user software reports will not receive mic from epi.The following information was provided by the initial reporter: that meropenem sometimes reports and do not on acinetobacter for nmic 311 no mic result due instrument configuration.
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Additional Manufacturer Narrative
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Initial reporter email: (b)(6).A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Additional Manufacturer Narrative
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H6.Customer reporting that mic information was not available (444165/sn jrpn032002na).Review of the mic availability configuration showed that 1 instrument was not configured to report mics.The setting was modified to enable mic availability and confirmed that the setting was saved.Unable to determine why the instrument was not initially configured to report mics.This is not a confirmed complaint of a bd product.Complaints for software were under statistical control for the month of march.No trends indicated.Device history record review is not required for standalone software.Complaints received for this device and reported condition will continue to be tracked and trended.
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Event or Problem Description
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It was reported that bd epicenter¿ single user software reports will not receive mic from epi.The following information was provided by the initial reporter: that meropenem sometimes reports and do not on acinetobacter for nmic 311 no mic result due instrument configuration.
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Search Alerts/Recalls
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