| Model Number |
3L80-22 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/22/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed falsely elevated co2 results generated on the architect c4000 processing module for 3 patients.The results were not reported out.The customer repeated the samples after an instrument flush and calibration of the assay and the result was lower.The following data was provided: patient 1 initial result = 30 mmol/l repeat result = 23; patient 2 initial result = 30 mmol/l repeat result = 22; patient 3 initial result = 31 mmol/l repeat result = 26 no impact to patient management was reported.
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Additional Manufacturer Narrative
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The complaint investigation for falsely increased co2 results included a search for similar complaints, and the review of complaint text, trending data, labeling, and device history records.Return testing was not performed as returns were not available.A search of complaints by lot number determined normal complaint activity.The tracking and trending were reviewed by the product list number and found no trends related to this issue.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.Review of the device history records did not identify any nonconformances or deviations associated with current complaint.Labeling was reviewed and found to adequately address the issue under review.Based on the investigation, no systemic issue or product deficiency for co2 reagent (ln 3l80-22) lot 62947uq10 was identified.
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Search Alerts/Recalls
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