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Information unknown/ not provided.Per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Implant date: not applicable, as there is no indication that the lens was implanted explant date: not applicable, as there is no indication that the lens was implanted telephone number:(b)(6).The intraocular lens (iol) was not returned for evaluation.Therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain the missing information.However, to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Additional information: section d9 - device available for evaluation? yes.Section d9 - date returned to manufacturer: 14-apr-2023.Section h3 - device evaluated by manufacturer? yes.Device evaluation: the product was returned to the manufacturing site for evaluation.The lens was observed stuck in an emerald30c cartridge.The lens and haptics were inadvertently damaged during the removal from the device and therefore it could not be confirmed if the haptics were damaged during customer usage or complaint lab product evaluation.No cartridge defects were observed with the emerald30c cartridge before it was cut to try and remove the lens.The complaint issue haptic damage was identified during product evaluation; however, based on the complaint investigation results the complaint issue could not be confirmed to be related to the manufacturing or design process.The other observed issues during the product evaluation could not be confirmed to be related to the manufacturing or design process.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.Please note that the information reported in sections d2 (common device name), h.6 (health effect -clinical code and medical device problem code) and section g.1 (manufacturer contact e-mail) is information that remains unchanged from the initial emdr report.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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