Additional information provided in d.9., h.3., h.6.And h.10.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.One used sleeve was received with the sample.The sleeve was inspected and confirmed that the port of the sleeve was torn.Refer to qs 2200285 for the report of the drain bag.Based on the analysis of the returned sample, the customer's event is related to customer handling during the surgical set up process.Improper mounting of the infusion sleeve on the handpiece can cause a tear (or entire shaft removal) on the infusion sleeve, leading to the customer's reported experience.After an investigation of this complaint, it has been determined that no action will be taken at this time; however, user handling is suspected.Based on our current tracking, there are no adverse trends for this reported complaint.Quality assurance will continue to monitor customer complaints via the complaint review meetings, and will take action for any future occurrences as is deemed necessary.The manufacturer internal reference number is: (b)(4).
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