| Model Number |
8884711253 |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/23/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported the protective cover for handling the guide wire (cap) came loose in the package.
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Additional Manufacturer Narrative
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H4 device manufacturer date added evaluation summary: the device history record (dhr) review showed manufacturing and inspection of the product were performed as per applicable procedures and validated processes.A visual and functional inspection is performed for each batch prior to product release.A sample evaluation could not be performed because no sample nor photo was provided.The condition reported could not be confirmed.The root cause could not be determined without a sample to evaluate.No action plan is required at this point.The manufacturing site will continue to monitor customer complaints and feedback notifications for adverse trends that require immediate attention.
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Search Alerts/Recalls
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