| Model Number |
16-02-82 |
| Medical Device Problem Code |
Pumping Stopped (1503)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/20/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Livanova deutschland received a report that a heater-cooler system 3t displayed an error message associated to a patient pump during procedure.There was no patient injury.
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Additional Manufacturer Narrative
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There was no patient involvement.Livanova deutschland manufactures the heater-cooler system 3t.The incident occurred in bay shore, new york.A livanova field service representative was dispatched to the facility to investigate the device and could confirm the reported issue.Moreover, during unit inspection, also another error message related to the same patient pump claimed by the customer was displayed.In order to fix both issues, patient pump 1 was replaced.Subsequent functional verification testing was completed without further issues and the unit was returned to service.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event or Problem Description
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See initial report.
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Additional Manufacturer Narrative
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H10: complaints database analysis revealed that no similar event on this device occurred since its installation in 2018.The most likely root cause of the reported issue is associated to motor pump bearing damaged by the corrosion, which consequently does not allow the motor shaft to rotate.Possible causes are water infiltration or water formation due to condensation or high temperatures and high level of humidity in the stationary phase.Causes related to environmental conditions.
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