The user reported the battery does not hold charge and a burning smell was noticed while the device was charging.A battery was returned with the device.The device powered on with no issues.No damages or defects were observed to the battery or to the battery compartment.Inspection of the charging port found no damages or defects.The device was allowed to charge during investigation and was not observed to heat up, and no burning smell was noticed.Inspection of the log files found no signs of the device overheating.The log files show the device was operating within the specifications.Inspection of the log files found no signs of power sensitivity issues.A battery life test was performed to simulate typical patient use.During the battery life test, the battery level was observed to decrease from 70% to 5% in less than 2 hours.The log files show the device was operating within the temperature specifications for the duration of the battery life test.Investigation confirms the battery is unable to hold charge for 48 hours per the design specifications, but the exact cause of the inability of the battery to hold charge could not be conclusively determined.
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