| Catalog Number |
20374 |
| Medical Device Problem Codes |
No Apparent Adverse Event (3189); Imprecise or Erratic Results (4059)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/05/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation conclusion: a review of the package insert (pi) was conducted for clarity of instructions.No issues were found.The customer's reported problem was related to a deviation from the instructions called out in the pi.Root cause: customer procedural error.Source: phone.
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Event or Problem Description
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Reported conflicting sars results for 1 patient.It is unknown if the patient was symptomatic.The customer communicated that the patient first tested positive and then negative with a retest the same day.It was communicated that the same swab was used for the retest (off-label use).
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Search Alerts/Recalls
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