Information was received from a patient receiving dilaudad (hydromorphone, unknown dose and concentration) and bupivacaine (unknown dose and concentration) via an implantable pump.The indication for use was non-malignant pain.It was reported that a few days ago the patient had a mri and they did not have the pump checked after the mri.The caller stated they has not bolused until today and upon trying to bolus using their ptm they got code 8476 (motor stall).The manufacturer's patient services specialist (pss) reviewed that this could be a scenario of telemetry state as patient had not heard pump alarm until they tried to communicate with the ptm.The patient did not have any symptom changes.Pss reviewed to keep trying with ptm to see if the code cleared and to follow up with their hcp.Pss reviewed it may take some time, so pss suggested to check every 10 minutes or so and follow up with their healthcare provider if symptoms begin.
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