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Investigation ¿ evaluation: on 14apr2023, cook medical inc.Received a complaint from the (b)(6) hospital, located in the city of (b)(6).Upon the placement of an ultrathane cope nephroureterostomy set (rpn: ult10.2-10.2-24-nucl-b-rh, lot: 15217784), the hub to the blue stiffener broke when attempting to remove from the catheter.The shaft of the blue stiffener was all in one piece.Additionally, the black suture string also broke.The patient did not experience any adverse effects due to this occurrence.Reviews of the documentation, including the complaint history, device history record, instruction for use (ifu), quality control procedures and specifications, as well as a visual inspection and dimensional verification of the returned device, were conducted during the investigation.One device was returned for evaluation in a used and damaged condition.The flexible stiffener was returned with the proximal hub separated from the shaft.Material elongation was noted near the proximal end of the stiffener.The suture string was found to be broken.The string was present within the specified loop but was missing from the lock lever of the mac-loc adaptor.Additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient controls are in place to detect this failure mode prior to release.A review of the device history record (dhr) for lot 15217784 and related subassembly lots found no relevant nonconformances that could have contributed to the reported failure mode.It should be noted that there were no other complaints associated with the final product lot number.Cook also reviewed product labeling.Per the attached ifu, t_nucl_rev5, in relation to the reported failure mode under the heading instructions for use reads: ¿after establishing proper proximal and distal position, push the stent off the stiffening cannula over the wire, making sure the distal pigtail forms within the bladder.Remove the stiffener cannula from the stent, leaving the wire guide in place.¿ evidence provided by the complaint facility, device failure analysis, dhr, complaint history, and manufacturing documents suggests that the device was manufactured to specification.There is no evidence of nonconforming devices from the complaint lot in house or in the field.Based on the information provided, examination of the returned product, and the results of our investigation, it was concluded that component failure without design or manufacturing deficiency likely contributed to the event.It is possible that the blue flexible stiffener underwent excessive force or tension while being removed from the patient.The appropriate personnel have been notified.Per the risk assessment no further action is required.Cook will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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