| Model Number |
714150 |
| Medical Device Problem Code |
Unintended Deflation (4061)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/12/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Event or Problem Description
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The customer reported that the doctor informed that he tested the probe before putting it in the patient, checking the integrity of the material, but three days later he identified a hole in the balloon, making it impossible to use.
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Additional Manufacturer Narrative
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The lot number was provided, and the device history record (dhr) was reviewed indicating that the product was released accomplishing all quality standards.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.The device was manufactured on 28-nov-2019.A sample was not received for the analysis.Because a sample was not returned, we were unable to perform a follow-up investigation to include functional and visual evaluations to confirm the issue and root cause analysis.Since the device is provided by an external supplier, a corrective action (capa) has been generated to the supplier to determine the root cause and corrective and preventive actions, if required.This complaint will be used for tracing and trending purposes.
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Additional Manufacturer Narrative
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The lot number was provided, and the device history record (dhr) was reviewed indicating that the product was released accomplishing all quality standards.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.The device was manufactured on (b)(6)2019.One decontaminated sample was received for analysis.Visual and functional tests were performed.Upon performing the leak test, broken balloon was observed, which caused the leak.Therefore, the reported issue was confirmed.Since the affected component is provided by an external supplier, a corrective action (capa) has been generated to the supplier to determine the root cause and corrective and preventive actions.All information received will be used for further tracking and trending purposes.
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Search Alerts/Recalls
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