| Model Number |
N/A |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/28/2023
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: canada.H3: customer has indicated that the product will not be returned because requested but not returned by hospital.Once the investigation has been completed, a follow-up mdr will be submitted.H3 other text : not returned by hospital.
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Event or Problem Description
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It was reported that the device was discovered to have missing components.No more information is available.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were updated: b4, b5, g4, g7, h1, h2, h3, h6, h10.Reported event was confirmed by review of photo provided.Visual evaluation of the provided device photographs shows signs of repeated use and have one or both of components disassembled / missing the components.Device history record (dhr) review was unable to be performed as the lot number of the device involved in the event is unknown.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information available at the time of this report.
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Event or Problem Description
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No further event information available at the time of this report.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.H6: type of investigation - device not returned, insufficient information available and communication/interviews is n/a which was reported on initial report.Complaint sample was evaluated and the reported event was confirmed.Visual evaluation of the returned device shows sign of use with some wear and both instrument found to be missing one of two ball bearings.Additional information does not affect the root cause.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Additional Manufacturer Narrative
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This follow-up report is being filled to relay additional information, which was unknown at the time of the initial medwatch.
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Event or Problem Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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