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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Investigation ¿ evaluation.Elemar international forwarding (brazil) informed cook on (b)(6) 2023 of an issue with a (mixter endoscopic cholangiography set (rpn: c-oecs-400-mixter; lot: 15018294).The customer reported that, during stock inspection, a strand of hair-like fiber was noticed to be inside the sealed package.Reviews of documentation including the complaint history, device history record (dhr), instructions for use (ifu), and quality control procedures of the complaint device were conducted during the investigation.The complaint device was not returned; therefore, no physical examinations could be performed.However, a photo was provided by the customer.The photo showed that a hair-like fiber was located inside the sealed packaging.Cook has concluded that the device was manufactured out of specification additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.A review of the dhrs for the reported complaint device lot 15018294 were performed.No additional complaints or relevant non-conformances were noted for this lot.Fifty additional lots that were inspected by the relevant operator within a two-day time frame were reviewed.No complaints were noted from these lots.Five related nonconformances for "foreign matter" were found; however, all nonconforming product was scrapped or reworked prior to further production.Based on the available information, cook has concluded that there is no evidence suggesting nonconforming product exists either in house or in field.Cook also reviewed product labeling.The product ifu, [c_t_moecs_rev3] ¿mixter endoscopic cholangiography set,¿ provides the following information to the user related to the reported failure mode: ¿how supplied supplied sterilized by ethylene oxide gas in peel-open packages.Intended for one-time use.Sterile if package is unopened or undamaged.Do not use the product if there is doubt as to whether the product is sterile.Store in a dark, dry, cool place.Avoid extended exposure to light.Upon removal from package, inspect the product to ensure no damage has occurred.¿ based on the information provided, review of provided photo, and the results of the investigation, cook concluded the cause of event to be a quality control deficiency.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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