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Received six 138104 in original packaging.Lot number was verified.Performed a visual inspection, three of the devices were protruding through the seal of the packaging, one package had an open hole where the clear packaging was sealed on itself, and the other two packages did not have any signs of abnormalities or defects.Performed a functional inspection, the devices were dye leak tested which indicated that the packaging had an insufficient heat seal on five out of the six packages.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution was found to have met all specifications prior to shipment.This is the only complaint for this lot number and failure mode within the past two years.A two-year review of complaint history revealed there has been a total of 86 reports, regarding 184 devices, for this device family and failure mode.During this same time frame 6,387,030 devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be 0.00003.Per the instructions for use, the user is advised the following: these devices should be inspected before and after each use.Visually examine the devices for obvious physical damage including: cracked, broken or otherwise distorted plastic parts.Damage including cuts, punctures, nicks, abrasions, unusual lumps, significant discoloration.We will continue to monitor for trends through the complaint system to assure patient safety.
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During incoming inspection, the distributor rejected this device, 130307a, for an insufficient heatseal.There was no contact with the patient as this was found during incoming inspection.This will be reported as a malfunction with potential for injury upon reoccurrence.
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