| Model Number |
N/A |
| Medical Device Problem Code |
Packaging Problem (3007)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/04/2023
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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(b)(4).Report source: foreign source: japan.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
|
|
It was reported that during a knee procedure, when opening the femoral pegs, they fell on the floor because the inner bag was torn.No adverse events have been reported as a result of the malfunction.
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Event or Problem Description
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No further event information available at the time of this report.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Complaint sample was evaluated and the reported event was confirmed.Visual evaluation of the returned product found the inner sterile pouches are broken into multiple pieces.Evaluation of the outer pouch found no damage.Sterility has not been breached.Device history record was reviewed and no discrepancies relevant to the reported event were found.The condition of the device when it left zimmer biomet is considered conforming to specification.The root cause of the reported event cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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