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Full name in e1: (b)(6)hospital.Attempts to retrieve additional information from the customer are in progress.The device was returned and evaluated by olympus.In addition to the findings in b5, evaluation found the complaint was confirmed and water tightness was lost due to a crack on the control unit, a pinhole on the instrument tube, and pinching of the bending section cover.Also, evaluation found the bending section cover had slack, the bending section cover adhesive was chipped, the bending angle in the up direction did not meet the standard value due to wear of the angle wire, the connecting tube was dented, and multiple parts of the scope were scratched.A review of the device history record found no deviations that could have caused or contributed to the reported issue.There was no indication that the event was caused by a misuse or that the event was related to design of the device.Repair history was reviewed and no issues were found related to the reported event.The device was noted to be previously repaired in august 2021.Although a definitive root cause of the defect could not be identified, it was determined that stress of repeated use, external factors or handling likely caused the peeled coating.If additional information becomes available at a later date, this report will be supplemented.Olympus will continue to monitor the field performance of this device.
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