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It was reported that during debridement, two (2) versajet exact assy, 45 degree x 14mm failed, in one the water did not come out this event happened during inspection therefore there was no patient involved at that moment and the other device did not have pressure but there was water coming out with the second device there was a delay greater 30 minutes with patient under anesthesia.Procedure was resumed, with a s+n back-up device.Patient was not injured as consequence of this problem.
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H3, h6: the device was returned for evaluation, images and videos was also supplied.A review of the images show that there was insufficient flow to the handpiece, and that debridement could not be performed.A visual and functional evaluation was performed.Inspection was performed on the exterior of product and no physical damage was observed.The unit primed.The distal handpiece output sputtered and sprayed for about 10 seconds and then it began to produce a strong steady stream and functioned as designed.A documentation review was performed manufacturing records and processes.The manufacturing records and processes for the reported batch contain no contributory factors, records confirm that this batch was manufactured, meeting the required specifications.All inspection and testing requirement was met prior to release.Complaint history and escalation actions.Historical review details previous cases of this nature, which are considered isolated in scope and there are no open nor closed escalation actions.Related to this event type.A review of the risk management files, find that the reported event and associated harms are anticipated, no updates are required.The probable causer remains unknown, factors may include that air may have entered the saline inflow line no manufacturing, packaging, labelling, design, concerns nor adverse trend have been observed, therefore no corrective actions are deemed necessary.
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