| Model Number |
11823 |
| Medical Device Problem Code |
Obstruction of Flow (2423)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/07/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A review of the device history record, which includes verification of all steps in the manufacturing of the us catheter kit, verification of all final testing performed by/on the us catheter kit, and packaging for subject us catheter kit was performed.The review did not identify any non-conformances, issues or capas associated with us catheter kit function.Device was not returned for additional evaluation and investigation.As additional physical investigation was not performed on the device, a definitive root cause could not be determined for the alleged issue.A supplemental mdr will be sent if/when additional information is received.Internal complaint number: (b)(4).
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Event or Problem Description
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Patient's spouse contacted technical solutions to report that the patient began seeing a new physician recently for pump refills.This physician reportedly performed a catheter dye study about one and a half months ago which showed the pump to be "broken".The patient and their spouse reportedly did not know what caused the dye study to be performed.Technical solutions followed up with a local representative for more information.The agent reported that they had assisted the physician with the catheter dye study and confirmed that the issue is catheter-related.The agent stated that they were unable to aspirate from the cap during the study, and the fluoroscopy was unclear.The physician decided that the patient's pump should be replaced.
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Search Alerts/Recalls
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