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Model Number 18320 |
Device Problem
Failure to Fire (2610)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/25/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The device has not been returned/received to date.If the device is received, a supplemental report will be submitted with the investigation results.We are unable to confirm the reported needle mechanism failure or to determine its root cause.Lot release records were reviewed and the product lot met all acceptance criteria.Specifically, a pod is paired to a pdm and put through simulated use testing including confirming that the device deployed the cannula correctly.
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Event Description
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It was reported that the needle did not deploy, indicating a failure of the needle mechanism.The pod was not worn, and the blood glucose (bg) levels were unaffected.
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Manufacturer Narrative
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The device was received not deployed.The download data showed that the device completed 29 pulses, 19 of which were first prime pulses, before being deactivated.No timeouts were observed in the download data, however a rotational sensor malfunction was observed.The device did not deploy due to a malfunction with the rotational sensor assembly ending the priming sequence earlier than expected.No other damages or deficiencies were observed during the investigation.
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Search Alerts/Recalls
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