Catalog Number 8065752201 |
Device Problems
Complete Blockage (1094); Suction Failure (4039)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 03/29/2023 |
Event Type
malfunction
|
Manufacturer Narrative
|
Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
|
|
Event Description
|
A surgeon reported that there was no vacuum and a machine was prompting the occlusion sound during the phacoemulsification phase of the cataract surgery.The surgery was completed after replacing the fluidics management system (fms) pak.There was no patient harm.
|
|
Manufacturer Narrative
|
A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.The sample was not received at the investigating site for this complaint report; visual inspection or functional testing could not be conducted.If a sample is returned at a later date, the investigation will be reopened, and the sample evaluated.The root cause of the customer's complaint could not be established as a sample has not been received.Without a sample, it is not possible to isolate the root cause.As the root cause is unknown, the relationship, if any, of the device to the reported incident cannot be determined.After the investigation of this complaint, it has been determined that no action will be taken at this time as a sample was not returned.No adverse trends have been observed associated with the reported product and event.Quality assurance will continue to monitor customer complaints via the complaint review meetings and will take action for any future occurrences as is deemed necessary.The manufacturer internal reference number is: (b)(4).
|
|
Manufacturer Narrative
|
A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.An unused fluidics management system (fms) was visually inspected.The t shape black plastic pole on the cover was broken inside the cassette and was welded at the top right clamping slot by the pump elastomer.The plastic material prevented the clamping mechanism jaw from engaging in the clamping slot, thus the cassette could not be inserted into the fluidics module.The root cause of the customer¿s reported event is consistent with an error during the manufacturing process whereby, the cassette cover broke during the welding process allowing for a piece of plastic to become lodged in the gripper pathway.Action will not be taken for this occurrence.Based on our current tracking, there are no adverse trends for this reported complaint.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
|
|
Search Alerts/Recalls
|