| Model Number |
CREP G2 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/18/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Calibration data from the day of the event was not provided.Qc was acceptable.Precision data suggest issues with cell rinse functionality.The field service engineer (fse) checked the instrument and sample probe.No issues were identified.The investigation is ongoing.
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Event or Problem Description
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The initial reporter stated they received discrepant results for two samples collected on the same day from one patient and tested with the crep2 (creatinine plus ver.2) assay on a cobas pro c 503 analytical unit, serial number (b)(4).First patient sample, tested out of a primary tube: the sample initially resulted in a crep2 value of 30.7 mg/l.On (b)(6)2023, the sample was repeated two times, resulting in crep2 values of 19.2 mg/l and 19.4 mg/l.Second patient sample, tested out of a secondary tube: the sample initially resulted in a crep2 value of 9.05 mg/l and repeated as 8.8 mg/l.The questionable results were reported outside of the laboratory.
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Additional Manufacturer Narrative
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A general reagent issue has been excluded as qc was acceptable.Based on the data provided, the cause of the event could not be determined.The investigation did not identify a product problem.
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Search Alerts/Recalls
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