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A field service engineer (fse) was dispatched to the customer site and identified non-asp parts installed.The fse recommended a preventive maintenance service to help resolve the vapor/mist issue, however, the customer has not provided approval for additional service.Advanced sterilization products will continue to follow-up for the issue resolution.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by advanced sterilization products, or its employees that the report constitutes an admission that the product, advanced sterilization products, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Asp complaint ref #: (b)(4).
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The field service engineer (fse) replaced the non-asp parts, including the adapter converter, catalytic converter, oil mist filter, and vacuum pump oil to resolve the vapor/mist issue.Unit meets specifications and was returned to service.H3: asp investigation summary: the investigation included a review of the device history record (dhr), trending analysis of the vapor/mist issue, and system risk analysis (sra).The device history record (dhr) was reviewed and no issues relating to the failure mode were noted.The involved unit met manufacturer specifications at the time of release.Trending analysis of the vapor/mist issue for the sterrad® 100nx unit was reviewed for the prior six months from the event date, and no significant trend was observed.Review of risk documentation shows the risk for exposure to toxic or corrosive material to be "low." non-asp parts were identified; therefore, no further analysis will be completed.The customer was sent a letter to address the non-asp approved repairs and parts installed not in compliance with the manufacturer specifications.The assignable cause of the vapor/mist is likely due to the adapter converter, catalytic converter, oil mist filter, and vacuum pump oil, which were determined to be non-asp parts.The asp field service engineer replaced the parts and confirmed the sterrad® 100nx met functional specifications after service.The issue was resolved at the customer facility.Asp will continue to track and trend this issue.Asp complaint ref #: (b)(4).
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