Other text: b3: date of event unknown.One infusion pump was received for evaluation.Visual inspection found both seals broken and 3rd party seals present, cracked right plunger case.Event history log shows "motor not running".At start of occlusion test "motor not running" was found.Checked lead screw nut tightness.The cause of the reported issue was the lead screw nut was tightened too much by either the customer or 3rd party vendor.Adjusted lead screw nut with.002" shim tool.Also replaced lead screw and both clutch halves due to normal wear.Performed power up process, preventive maintenance and all functional tests which passed.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint., corrected data: health effects ? clinical signs and symptoms or conditions updated health effects? health impact updated.
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