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Product complaint # (b)(4).H6 component code: g07002 - no device problem found.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Additional information was requested, and the following was obtained via: was there any adverse consequence associated with the patient? no device return status.Please document the shipment tracking number: available, not shipped, awaiting shipper kit.What is the total number of products involved in this event?: 1.What is the total number of needles that popped off at the swage?: 2.What is the total number of bent needles involved in this event?: 1.Based on side note: there were a few other incidents with a diff evp code (jjhcs acct 73838) diff hospital where similar complaints were reported a few months ago.Odd to be hearing from diff surgeons at diff accounts.New pack was opened to complete procedure.What is the total number of procedures?: 3.Have any of these events been previously reported to ethicon? if so, provide the respective reference number(s).Will lookup and reply separately if this event occurred in multiple procedures, please create a product complaint for each event and provide the respective reference number(s).This has been for the cases we have been made aware of.H3 device analysis: the product was returned for evaluation.Visual inspection and functional test evaluation were conducted on the returned devices.Visual analysis of the returned sample determined that it was received one open straight packet with an unused strand double-armed that pertain to the product code epm8768.This product code required two strands double armed per packet.Upon visual inspection of the returned sample, it was noted one strand double armed.The swage and attachment area of needles were noted to be as expected.The suture was dispensed without problems and examined along the strand no anomalies were observed during the evaluation.In addition, the needles were examined and no issues related to bending needles could be observed.The functional test was performed using instron equipment and the pull force result was above the minimum requirements.As part of the quality process, all devices are manufactured, inspected, and released to approved specifications.There may have been other circumstances or issues that occurred during the use of the device that we were unable to duplicate during our laboratory analysis.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Events reported via: 2210968-2023-03643.
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