| Model Number |
647205 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/11/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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D.2 common device name: automated pipetting, diluting and specimen processing workstations for flow cytometric analysis h.3.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that while using the bd facs¿ sample prep assistant iii that there was erroneous results.The following information was provided by the initial reporter: are there erroneous results on patient samples from diagnostic test? (if yes or unknown, go to question #2.If no, no further questions required.) yes.Was there any delay of treatment due to the issue? no.If patient samples were redrawn, was there any change or delay of treatment? no.Was there any physical harm/injury to the patient due to the issue? (if yes or unknown, go to question #5.If no, no further questions required.) no.Provide details - how and to what extent? what is the current medical status? it doesn't add the blood.We've replaced the probe but it doesn't help.
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Event or Problem Description
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It was reported that while using the bd facs¿ sample prep assistant iii that there was erroneous results.The following information was provided by the initial reporter: 16.08- (b)(6), fse who visited customer corrected (b)(6): 1.Are there erroneous results on patient samples from diagnostic test? no.1.Are there erroneous results on patient samples from diagnostic test? (if yes or unknown, go to question #2.If no, no further questions required.) yes.2.Was there any delay of treatment due to the issue? no.3.If patient samples were redrawn, was there any change or delay of treatment? no.4.Was there any physical harm/injury to the patient due to the issue? (if yes or unknown, go to question #5.If no, no further questions required.) no.5.Provide details - how and to what extent? 6.What is the current medical status? it doesn't add the blood.We've replaced the probe but it doesn't help.
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Additional Manufacturer Narrative
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After further evaluation of the complaint, it has been determined that the previously submitted report 2916837-2023-00109 was sent in error.There was no report of serious injury, medical intervention, or reportable device malfunction.Therefore this is not considered to be a reportable malfunction.
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Search Alerts/Recalls
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