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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the nozzle gluing missing.Based on the result, we concluded that it was caused due to the physical damage applied on the nozzle gluing.In addition, our technician confirmed that the aft suction tube buckled, the remote control buttons cracked, the bending rubber leak, the bending rubber cut, the insertion flexible tube cut, and the lcb (light carrying bundle) loose; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.In terms of gluing missing, the possibility of dropping into human body could not be denied.Moreover, based on the technical report and/or the risk analysis results, it was evaluated to submit mdr.
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