Labelling, Instructions for Use or Training Problem (1318)
Health Effect - Clinical Code
Burn(s) (1757)
Type of Reportable Event
Serious Injury
Event or Problem Description
Consumer alleges she was using her heating pad and received burns on her buttocks.There was not a report of property damage with this incident.
Additional Manufacturer Narrative
Consumer discarded the product.There is an instruction that states, "burns can occur regardless of control setting, check skin under pad frequently" and consumer failed to perform that instruction.There is an instruction that states, "do not sit on, against, or crush pad-avoid sharp folds.Place pad on top of and not under the part of body needing heat" and consumer failed to perform that instruction.