The following fields were updated due to additional information: d10: device available for eval yes, d10: returned to manufacturer on: 05-jul-2023.H6: investigation summary one sample, photos, and video received by our quality team for investigation.Upon visual inspection of the pictures and video received it can be observed the mating component attached to the syringe do not fits properly leading to leakage during use.Upon visual evaluation of the syringe, no defects or issue observed on the tip of the sample, therefore the incident is not confirmed.A device history review was performed for the reported lots 2207101, 2205101 and 2106104, no deviations or non-conformances were identified during the manufacturing process that could have contributed to this incident.Final products in this manufacturing line, for this reference are sampled and they are subjected to visual and functional inspections during the different manufacturing sub-processes according to procedures.Based on the available information we are not able to identify a definitive root cause at this time.
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