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(b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: d9: complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Investigation summary: the device was not returned to depuy synthes for evaluation.However, photo was provided for review.Review of the provided photo, did not reveal any defect related to the device.Additional monitoring for any potential safety signals will be conducted through complaint trending, and other post-market safety surveillance activities.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed.And the investigation may be re-opened as necessary.The initial report states, "the screwdriver not fitting screws.It was thought, that the tip is flared".The device was not returned to depuy synthes for evaluation.However, photo was provided for review.Review of the provided photo did not reveal any defect related to the 314.23, cannulated 4.0 hexagonal screwdriver sft.The overall complaint was not confirmed.As the observed condition of the 314.23, cannulated 4.0 hexagonal screwdriver sft would not contribute to the complained device issue.There is no indication, that a design or manufacturing issue has caused the reported complaint condition.Based on the investigation findings, it has been determined, that no corrective and/or preventative action is proposed.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending, and other post-market safety surveillance activities.H3/h6: device history lot: part #: 314.23, synthes lot #: h694099, supplier lot #: h694099, release to warehouse date: 12 april 2019 , supplier: avalign technologies-nemcomed.No, ncrs were generated during production.Device history review: review of the device history record(s) showed, that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h6: a product investigation was conducted.The product was returned to depuy synthes for evaluation.The depuy synthes team conducted a visual inspection of the returned device.Visual analysis of the returned sample revealed that there were no damage or defect with the cannulated 4.0 hexagonal screwdriver sft.A dimensional inspection was performed for the cannulated 4.0 hexagonal screwdriver sft and met specifications.A functional test was unable to be performed due to mating device not returned.The complaint condition was not able to be replicated.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.The overall complaint was not confirmed as the cannulated 4.0 hexagonal screwdriver sft was found to have no damage or defects.No definitive root cause could be determined.There was no indication that a design or manufacturing issue contributed to the complaint.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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