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Intuitive surgical, inc.(isi) received the endowrist stapler 45 involved with this complaint and completed the device evaluation.Failure analysis (fa) investigation confirmed but not replicated the customer reported complaint of "stapler would not fire and would not open." a review of the stapler log showed one shifting failure with error code 22030.A review of the stapler log also showed one incomplete clamp, but no firing failures.The logs confirmed that the grip release tool was detected, as well as an instrument manual grip release misuse.The instrument was placed on the in-house system, and it failed the initialization test.An unjamming tool was used on the instrument, and it passed the initialization when put back on the system.The instrument clamped, fired, and unclamped successfully.The instrument was found to have a frayed grip cable.
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It was reported that during a da vinci-assisted surgical procedure, the endowrist stapler 45 instrument clamped on tissue, but it would not fire and the jaws did not open.The customer used a stapler release kit (srk) to open the stapler 45 instrument jaws and remove it from tissue.The procedure was completed with no reported injury.Intuitive surgical, inc.(isi) made multiple follow-up attempts to obtain additional information.However, no further details have been received as of the date of this report.This complaint will be classified based on the provided information at this time.
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