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The device will not be returned for evaluation; however, the provided photographic evidence exhibits the reported event.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution was found to have met all specifications prior to shipment.This is the only complaint for this lot number and failure mode within the past two years.A two-year review of complaint history revealed there has been a total of 1 report, regarding 1 device, for this device family and failure mode.During this same time frame 8,102 devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be 0.0001.Per the instructions for use, the user is advised the following: surgeon must choose proper implant size based on specific procedure and patient history.The ifu precautions the user to ensure proper selection of bone preparation device (drill, punch, etc.) according to anchor size selection.Inspect all instruments for damage prior to use.Ensure the anchor is properly seated on the driver tip prior to and during implantation.Ensure the free ends of the suture are securely locked in place around cleat on delivery handle.Avoid lateral loading while inserting the device.Maintain proper alignment during insertion of the anchor and disengagement of the delivery handle.Additionally, detailed instructions on the use and limitations of the device should be given to the patient.The patient should be told to follow the surgeon¿s protocol for postoperative management.We will continue to monitor for trends through the complaint system to assure patient safety.
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